Delete your account

Voyagr is operated by Voyagr Travel Communities Inc., 251 Little Falls Drive, Wilmington, DE 19808, United States. This page explains how to delete your Voyagr account and exactly what happens to your data. You do not need the app installed to make a request.

Delete it yourself, in the app

Open Voyagr and go to Settings → Delete account, then confirm. Deletion happens immediately. There is no grace period, no recovery window, and no way for us to restore the account afterwards.

If you want a copy of your data first, use Settings → Download my data before you delete. It saves a JSON file containing your profile, photos, club memberships, blocks, the messages you sent and received, any reports you filed, and any support requests.

Ask us to delete it instead

If you no longer have the app, cannot sign in, or would simply rather we did it, email privacy@appvoyagr.com from the address on the account. We will confirm it is you, delete the account, and reply when it is done — within 30 days at the latest, and usually much sooner.

What is deleted

  • Your profile: name, date of birth, city, bio, travel style, interests, tags and languages

  • Your phone number, if you added one

  • Every photo you uploaded, removed from storage rather than merely unlinked

  • Your club memberships

  • The people you blocked

  • The direct and group messages you sent — including the copies in other people’s conversations

  • Your push notification tokens, so the app stops reaching your devices

What we keep, and why

Two things outlive the account. Both are listed in our Privacy Policy and neither can be used to sign back in.

  • Safety reports filed about you. We keep the report, the display name you had at the time, and a one-way cryptographic hash of your email address. If we deleted these, anyone reported for harassment could clear their record by deleting their account and signing up again. The hash lets us recognise a returning account; it cannot be reversed to recover your address. We rely on our legitimate interest in protecting other users from harm — GDPR Art. 6(1)(f) — and you may object under Art. 21 by writing to privacy@appvoyagr.com.

  • Support requests, kept for 24 months after they are resolved, so we can handle follow-ups and disputes.

Server logs are kept for 30 days. Deleted data also persists in encrypted backups for up to 30 days before it is overwritten.

Questions

Write to privacy@appvoyagr.com for anything about your data, or safety@appvoyagr.com for anything urgent about another member.

If you are in the European Economic Area or the United Kingdom, you can contact our Article 27 representatives instead of us. In the EU: Prighter EU Rep GmbH, Schellinggasse 3/10, 1010 Vienna, Austria. In the UK: Prighter Ltd, 20 Mortlake Mortlake High Street, London, SW14 8JN, United Kingdom.